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try this paul:
1. click on your 'Computer' icon.
2. click on 'C' drive (your main drive).
3. click on 'windows' folder.
4 click on 'temp' folder
delete all the files in this folder.
for best results do this in safe mode.
to get to safe mode shut your pc down and as it restarts press f8. do this as your pc starts or it will be too late.
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