Quote:
Originally Posted by myjah
Your customers are processing/getting access just fine. You are just getting delayed reporting sales.
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Then it seems my sales are probably being delayed for weeks before being credited to me. Why is that? It troubles me. I can understand a few hours or maybe even a day or two but weeks?
The other problem I have is the transaction date for rebill purposes. I just checked and the date is today. But if the customer really joined four weeks ago shouldn't I just about be getting credit for another rebill by now assuming they didn't cancel? What happened to that extra month? Will I get credit for it?
The whole thing brings up other issues and questions.