Quote:
Originally Posted by Far-L
Sorry I got so upset. This sort of stuff just drives me nuts. Besides, if you think that is what is happening then you should be getting your own merch account and start working with a company like Netbilling.
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Thanks for the suggestion on working with us Far-L. These threads drive me crazy too and when I sit on panels with CCbill, Epoch, Commercegate, SEGpay and others at trade shows, they explain to customers that there is not a magic knob that they turn to crank up the scrubbing. Many merchants and affiliates just do not understand this.
The successful processors whether 3rd party processors or gateways like NETbilling have sophisticated tools in place that are able to control each merchant's scrubbing independently based on many factors. It would be silly and not profitable to have everyones scrubbing the same.
If you really want to have control over your scrubbing and other aspects of your processing and customer service without having to do it yourself, have a conversation with us about this and how NETbilling can save you money too!
It will be well worth your time, I promise.
__________________
Mitch Farber
CEO - NETbilling, Inc.
Email / Phone: 888-357-8166 / 661-252-2456
Transaction processing & 24/7 call center services with exceptional rates and flexibility, since 1998!