Quote:
Originally Posted by MisterPeabody
I do agree it's best to look at trends and the bigger picture but it can be difficult when you are juggling third party processers. Merchant accounts bring their own issues for a small company like mine....which is why, in the end, I've decided to stick with third party processers and try to understand, the best I can, how they do business and how I can help them help me, so to speak. It's also vital to know the differances between a CCBill and a NETBilling for example, as differant processers have differant relationships with differant banks, etc.
I also think 'good' transactions getted blocked/denied sometimes because of an account's overall 'average' activity. Suppose you do 10 sales daily then one Wednesday WHAM you do 70 sales because you just found a new traffic source, or are testing one, etc. I'm assuming, under a scenario like that, some good transaction may be flagged as fraud just based on sheer sudden volume to an account that ordinarily doesn't see those kinds of numbers.
Anyway, again, blaming CCBill or any other third party processer for these things is pointless. Better to educate ourselves and try to work WITH the company rather than against it. The lessons I've learned. LOL
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I can't say if any processor would flag sales based on a sudden unexplained increase, but it would certainly make sense to do so. Once again, that is probably not the only thing that is going to cause a scrub of the sale.
The thing is, and I think you are in complete agreement, a third party processor has an expertise of experience, a vested interest, and a competitive instinct to try and get as many sales through as possible. I apologize because it is just my personal pet peeve that people always question their processors, the most important relationship they have in business, and don't either do something about changing the situation or at least understanding the conditionals better to feel more secure about the process.
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