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Originally Posted by KlenTelaris
Note:your funds wont be frozen if you dont send id,you only wont be able to use card,you can still withdraw money by using other methods.
I see Ruth posted around same time as me but i remember when i had to submit new id it was clearly stated in mail how i will only lose card if i dont submit it.
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On 10/25/2012 Paxum said (Ticket Id: #161992):
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This message is a follow up to your phone call and the conversation you had with one of our operators.
Unfortunately there isn't much we can do to help in this situation. We must follow strict regulations imposed to us by the bank when it comes to the verification process for our customers. Due to this reason, as proof of identity we can only accept valid documents, such as:
- International Passport;
- Driver's License;
- National ID.
Please note that you have 6 weeks from the moment you have received the document expiry date notification email, to upload a new and valid proof of identity document, before your Paxum account is limited.
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I replied (Ticket Id: #161992):
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What exactly do you mean by "limited"?
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Paxum replied (Ticket Id: #161992):
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The limited status means that your account can only receive funds from other Paxum Account holders, and funds cannot be withdrawn or sent to other Paxum users, until the necessary requirements are met.
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So by the time I receive my sponsor payments before Christmas, my funds will be frozen.