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Originally Posted by **********
You spent YOUR holidays, waiting for them to fix your problem.
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Sorry, it wasn't "my" problem. I pay for their service to host my sites and keep them online. They had hardware issues. Not my "problem".
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Originally Posted by **********
Aren't your holidays THEIR holidays too?
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I have no idea what they celebrate. I am their customer.
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Originally Posted by **********
Then you went out of your way to start a thread on a very visible forum called
"Thanks for the WONDERFUL XMas Present of 16+ Hours of Downtime Mojohost!"
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I went out of my way after 16.5 hours of downtime and then their support system died. Yes, I started a thread. I was very irritated. It's my business that was down the entire day as well as my client projects and other work.
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Originally Posted by **********
You know that Mojo has a pretty good reputation (if not the best) in the adult arena.
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Good reputation, yes. Good hosting, so far I have had a number of issues. Best, debatable.
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Originally Posted by **********
Whatever the problem was with your server(s), it was most definitely an accident (perhaps by you?) Who knows.
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So you're psychic now? You are at the opposite end of correct.
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Originally Posted by **********
Why then would you deliberately try to trash their reputation?
keywords : 16+ Hours, Downtime, Mojohost
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I'm not trying to trash their reputation. You don't know the full story. I was on with their support off and on the entire day, then finally their support system failed.
Quote:
Originally Posted by **********
Now they fixed your problem, OVER CHRISTMAS, and thats all you've got to say to them? I would have offered up a nicer apology than this one. Just sayin'.
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I owe nobody an apology. I am their customer and the service I was getting was not quality, ESPECIALLY on Christmas, it should have been a lot better considering. All is resolved now, which was indicated earlier in this thread. And again, it wasn't my problem. It was theirs.