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Old 12-26-2012, 02:18 PM  
Barefootsies
Choice is an Illusion
 
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Join Date: Feb 2005
Location: Land of Obama
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Quote:
Originally Posted by crazydollars View Post
I know, right? It's so silly to expect a service you are paying for to be working during holidays. Shame on him for being upset about it!
Agreed.

I love Brad and MOJO as much as the next guy. They are one of the best in the business. I think they do an excellent job. That said, you're paying for a 24/7/365 service. Not a holidays optional hosting plan.

For most webmasters, if your site is offline, your BUSINESS is offline. Your website is your store front, and it's open 24/7/365. I do not believe that most webmasters are going to tell you that being offline for 16+ hours is acceptable regardless of what they pay for hosting.

Quote:
Originally Posted by Voodoo View Post
I owe nobody an apology. I am their customer and the service I was getting was not quality, ESPECIALLY on Christmas, it should have been a lot better considering. All is resolved now, which was indicated earlier in this thread. And again, it wasn't my problem. It was theirs.
Good to hear all is resolved and back to working like a champ.

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Last edited by Barefootsies; 12-26-2012 at 02:23 PM..
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