Quote:
Originally Posted by sojproductions
I usually wait 24 hours when I see a discrepancy, then raise a ticket if it is still there, 90% of the time after 24 hours it is resolved with slower than usual reporting updates. The rest of the time it is normally due to Direct Pay billing option on CCBill which shows as a sale even though the customer may not have paid the money in yet so it's not a confirmed transaction.
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Thank you for that SOJ! That is something to consider and thats what I am asking what could *cause* the discrepancy in stats.
I must admit I am confused can you explain what you mean by sale showing up even though the customer paid no money?
One of my issues is a little different....I have sales showing up without any form submissions or form approvals?
Would like to think and be assured that there can be no sale with out first there being a form submission