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Ed,
My apologies you have not been able to reach anyone over the phone the past few days and over the holiday break. Our phone support has worked limited hours with the holiday.
As for switching from travelx without notifying anyone - we did indeed send out emails to everyone who was wiring to them notifying them of the changes.
Let me see if there is anything I can do with ruth to help get this resolved.
Regards
Chris
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