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I have very limited experience with them, but it isn't good. I registered one domain with them a long time ago. Not too long ago it expired. I didn't realize it had. When I realized it had expired I was unable to renew/reactivate it. I contact them and they basically told me since it had expired they would hold it and I had to pay them $125 to reactivate it.
I had nothing on the domain so I didn't do it, but it kind of sucks that they immediately hit you with that kind fee if a domain expires.
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