Quote:
Originally Posted by babymaker
Is it just over the holidays they have been late, or is this really becoming a regular problem all the time?
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My support history @ Zombaio is littered with late payout tickets:
Ticket Date: 4/17/12 | Missed settlement from 4/17/12 | Support Reason: "issues with our ACH provider" (this settlement arrived a couple days after settlement date)
Ticket Date: 8/8/12 | Missed settlement from 8/8/12 | Support Reason: The deposit has been sent out from our ACH provider and you will see the payment credited to your account shortly." (this settlement arrived a couple days after settlement date)
Ticket Date: 9/12/12 | Missed settlement from 9/12/12 | Support Reason: "The payment has been sent from our ACH provider, you will see a credit of this payout to your bank account shortly." (this settlement arrived a couple days after settlement date)
Ticket Date: 12/10/12 | Missed settlement from 12/5/12 | Support Reason: "Our ACH provider has Today confirmed that there has been a delay with the payouts" (this settlement arrived well over a week past the settlement date and the next settlement after this one arrived at the same time this one did)
Ticket Date: 12/31/12 | Missed settlement from 12/26/12 | Support Reason: "My apologies for the delay, the transfers takes longer then usual during the holidays." (still MIA)