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RuthB · 01-04-2013, 10:55 AM

Our customer service department handles all incoming queries. Once the query has been received it is evaluated by a customer service rep and the next course of action is determined and then done. When that involves communicating with another department (accounting, tech, etc), we use our internal ticket system and email to ensure the best efficiency, and also to ensure that everything is properly recorded for future reference.

01-04-2013, 10:55 AM
RuthB Let's Get Paxumized! Industry Role: Join Date: May 2005 Location: Vancouver, Canada Posts: 7,241	Our customer service department handles all incoming queries. Once the query has been received it is evaluated by a customer service rep and the next course of action is determined and then done. When that involves communicating with another department (accounting, tech, etc), we use our internal ticket system and email to ensure the best efficiency, and also to ensure that everything is properly recorded for future reference. __________________ Send & Receive Mass Global Payments - Mass P2P/Wire/EFT/SEPA - Adult Industry Friendly - Award Winning Payment Service - Fast, Reliable & Secure! Paxum ...... Paxum Bank Email: [email protected] ~ Telegram: PaxumRuth Last edited by RuthB; 01-04-2013 at 10:56 AM..