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Old 01-06-2013, 03:43 PM  
_Lush_
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Join Date: Jul 2005
Location: GDL Jal.
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Chris is there a possibility that the bank is holding Eds funds because of fees or other unknown obligations the bank feels Paxum owes after closing your accounts out? It is not normal for a bank to not bounce a wire back to the originating bank if the account does not exist. Something doesnt seem right here. What was the date you guys closed your account there at the bank? Also Eds bank should be able to call the bank directly and get info on what happened to the wire. i don't know if he has tried this yet. But I would have to agree with others that Paxum just crediting Eds account for the $4500 now and you guys sorting it out with the bank at your convenance to get the funds, would be the most logical thing to do since he did send the money to your guys account under good confidence that it was going to get there even though he was mistaken in sending it there according to your posts. I'm sure the damage done to Paxum by doing nothing but blaming Ed over and over is going to amount to more than 4500 dollars in the long run even if you are unable to get the money back from the bank your goodwill and good publicity in making it right with your customer will more then pay your company back.
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