Quote:
Originally Posted by Qbert
Who is responsible doesn't really matter. Their customer lost $4500 while attempting to do business with them. They needed to be far far more helpful in getting the $4500 back into their customer's control.
Customer service and PR Fail.
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How do you suggest they do that ? You haven't been dealing with banks have you? I do on a daily basis and even the good ones can be a pain in the ass.
The bank will return the money to the account that sent it, not Paxum.
I didn't follow the situation but if the affiliate program didn't pay the webmasters, it probably means they don't have a solid bankroll. Fronting them the money would be somewhat of a risk.
How many affiliates programs do business with Paxum? Quite a few I would think. Why was this program the only one with this problem ?
Everyday I get consumers that have problems sending documentation correctly. It's their part of the deal. If they fuckup, how is it my fault ?