Quote:
Originally Posted by Doctor Dre
It's their part of the deal. If they fuckup, how is it my fault ?
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Fault isn't the issue. It's your customer. If you value that customer then you make a concerted effort to address the issue.
In this case Paxum has contacts at the receiving bank and should at least be able to help facilitate communication between them, Ed and his bank. If they value him as a customer that is what they would have done, regardless of who was responsible. That's just good business.