View Single Post
Old 01-07-2013, 10:49 AM  
Chris
Too lazy to set a custom title
 
Chris's Avatar
 
Industry Role:
Join Date: May 2003
Location: icq: 71462500 Skype: Jupzchris
Posts: 27,880
Quote:
Originally Posted by PornMD View Post
The professional way to handle closing an account would not have been to have closed it and right then email people that it's being closed and that they need to go back and use the instructions on Add Funds via Wire Payment. It would have been to give notice - like maybe 2 weeks minimum or 4 weeks optimally. Then you can send multiple notices between then and when you actually close the account. You can change the Add Funds instructions weeks before you close the account, and then there probably wouldn't have been the case that has everyone up in arms about you right now.

Closing a bank account couldn't have been a snap decision, but it sure played out like it was.
We gave plenty of notice and sent out emails and attempted to reach people personally who kept wiring after the notice was sent.
Chris is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote