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Mac haters are a weird breed to me. I have a Mac Mini, a Mac Pro Desktop (I'm on that now), a Macbook Pro Laptop, and several other Apple computers. I've had zero downtime with any of these machines, and I've been using Apple products since 2005.
I'll give you a customer support example: last week, I wanted to see if some odd software hiccups were caused by the type of video card I have (two Nvidia 9800 cards because the machine is from 2009). I inquired to Apple if they thought it was the cause of the weirdness I was seeing, and they sent me a free $300 card just to make sure that wasn't the issue. Here's the punchline .. this computer was NEVER under warranty, since I bought it via the developer program. Four years later, I get a free video card. Fanatical support, without an exception, in my experience.
Those who hate on Macs usually haven't owned one, and although it's cliche to say they couldn't afford one, it's also a truism in some cases. I've considered building a Hackintosh, but the build quality would be inferior to just spending $3k-$5k and buying a Mac Pro Desktop. If you've ever swapped a part inside of one, you'll know what I'm talking about. I'm all for saving money, but saying that a "fake" Mac is just as good as a real one is somewhat of a straw-man argument. A computer isn't just about the hardware it's made of.
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