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Just for clarification, Chris, do you have dates on when the account was closed, when Emails alerting of the account being closed went out and when this wire was sent? I think a timeline would clarify a lot here.
If I were a sponsor and I was going to be sending you a wire, I would use the steps you outlined each and every time I send the wire out without fail. I have wires I send to suppliers in China and I always make sure to check and recheck that they are still using the same account. For months nothing will be out of the ordinary, but then after 6 to 8 months this same type of situation will arise. I always check.
Seems to me he probably received notices and the information is in his account. Not hard to find it or read it.
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