Quote:
Originally Posted by vdbucks
The trick here is... don't be a moron and you won't need support 99% of the time. The other 1% of the time you simply deal with the indian dudes and then spend the rest of your day making quickie-mart jokes.
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I actually have credo "best program support is where you dont need support" .There is too much cases where support would not be needed at all if just a good FAQ/knowledge base section would be available.