Quote:
Originally Posted by Michael O
Should you have a RedPass account and have delayed payments; we can send them to you instantly. To request this, please create a ticket asking for this in ZOA. Please specify payout IDs and your RedPass Email and account number not later than 2013-01-10 18.00 GMT Time. Payment in that request will be voided/returned from the ACH processing and settled to your RedPass account 2013-01-10 19.00 GMT.
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well, so really what you're saying then is that
you're really not even putting the ACHs into motion until 2013-01-10 19.00 GMT because I could not even fathom why your "ACH provider" would have enough common sense to be able to VOID out ACHs and get them returned if they've already been issued - that sounds like a total MESS and absolutely not worth your time or effort (not to mention an accounting NIGHTMARE since Zombaio is already having issues with that department anyways). It would make much more sense that you're giving your client's a deadline if they want their money via redpass before you even ISSUE the ACHs, which also explains why you're saying Friday, Monday, or Tuesday before the ACHs hit accounts. I could NOT even imagine why an ACH inside the USA would take that long to hit an account if they were issued and process today (Wednesday the 9th as your email stated).
I issued ACHs every week through my bank (one of the biggest banks in the US) and they always hit the recipients account's the following day.
Who knows, though, maybe I'm totally wrong and your ACH company totally has it all figured out.