Quote:
Originally Posted by Far-L
Having feeds did increase retention for us but it also increased support headaches so there is certainly a trade-off going on there; however, keeping the members happy is the name of the game so we still have them.
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I saw a dramatic increase when I instituted feeds on the advice of a webmaster here who had done the same and saw the same increase in rebills. These feeds update every dingle day, and have mass libraries of content in all niches. In fact, when I myself login to any of my Members Areas I'm blown away by all the stuff I haven't seen yet - and they're my sites! LOL
So I keep the feeds. They're maybe a couple hundred dollars a week, all total, so it's worth it when we're talking hundreds of Members rebilling.