Quote:
Originally Posted by jreg81
We were told 2 days ago that due to this ACH screw-up, they would instead send us our money via wire. They also said they'd give us confirmation numbers once they'd done so.
It's now 2 days later on Friday and still no money and no confirmation numbers. It's now 2 full business weeks missing 2 full payouts.
Since we're not getting much information, we can only be left to assume they simply don't have the money right now, for whatever reason.
We've removed them from our cascades but that doesn't help the missing money, and surely doesn't help with all the rebills we have w/ them.
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Regarding vdbucks/jreg81 I assume you are the same company
When we sent the wire the SWIFT confirmation were not available instantly and because of me leaving on a airplane, I were not able to get it to vdbucks in the promised time, vdbucks have the SWIFT confimations now and I am not sure how it works but I hope he is able to see we sent the wires when we said we did and as I told him anyone not having their money is because of the issues we have with ACH, we continue to have a dialog about this and if he has issues with his upcoming payouts we find a different solution to get vdbucks paid. Going from Nakhom Nowhere to LV took me 38 hours so I have been a bit offline.
The wires were sent on Thursday from Sweden and 2 business days is the norm so you should have the money on Monday if not you have the SWIFT confirmations and then send me a mail and we will take it from there.
Shimmy I answered your mails and we will find out a solution to make you happy ;) We understand delays are not acceptable and we will find a solution to make you happy.