Quote:
Originally Posted by LatinCams
My problem with Support has nothing to do with Vegas.
Since we started working there we have gotten almost No Support.
Even thought our last message was titled "POSSIBLE MODEL FRAUD" we have gotten no answer .....
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Thats weird.. their support with us has been good... I mention Vegas because i know their down there... and by experience i know that while at shows usually everyone is slower on responding and following up on issues. Also since their traffic and online models have ramp up in the last months im guessing they are handling a lot more if issues...
Still all the above are no excuse for them to not respond quickly...
Usually we (studios) are not taken so seriously by some companies... hate to say it but its the true .. some companies do not give us the importance we deserved
I hope you get some help fast
