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Is she in the US? If so check out info on your state. Some states off cheap/free insurance for people on very low incomes. If they don't have anything like that in your state then look into local low income clinics. Try calling your local health and human services department. They will likely have some info for her.
If the eardrum thing is something that always has happened and always will there might be a way for her to start a medical savings account, put small amounts in it then set up some kind of clinic she can go to instead of the hospital so it can save her some money.
You can also contact the hospital she goes to and ask if they have any kind of low income assistance plans. Many of them have money set aside to help people pay for bills. You will have to fill out paperwork and prove her need of assistance, but it could help.
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