Quote:
Originally Posted by beaner
Here we go with the questions... lol. I know all about tracking, I know all about cascading, and I know all about growing this particular site. I have given my recommendations on what this site needs in the *immediate*. And it will not be made known public.
CCBill is not tracking join form hits and submissions correctly.
I.e. 10 *NEW* sales on account *0000* are credited to the account in 1 day. Pull up the *FORM HITS* report under reports for account 0000, 4 form hits and 3 submissions will show.
It is always like that. It is a *FORM HITS REPORT*.............. ERROR.
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Yes and to me and hubby that is totally and completely unacceptable and logical cause for concern... for other reasons we won't make public.
All we want to do is grow the site and leave well enough alone but now finally we have a suggestion for something called mixpanel and perhaps that is just what is needed to fix this problem for us.
Thanks to those who suggested google analytics before I suppose I did not realize that google analytics could track form submissions as well as referral urls like ccbill does inside of admin...so perhaps this was an over sight.
Bottom line is running this site with out reliable accurate stats is no different then driving a vehicle down the road with out a temp gauge, speedometer, odometer, or gas gauge and that is just not the best way to travel.
And just so you know their reported stats show 25% form submits for the week however based on our own calculations using the data ccbill is reporting our form submits are at 175% which is a little on the high side but would certainly be an impressive number if only it were possible.
When you can lock down your form submit thresh hold or monthly cumulative average than that can be used to guage the efficiency of your tour,traffic,content and more.
If that threshold is inaccurate which it is and there is no denying even by ccbill anymore then it can throw off ones method for evaluating success and force you to drive that car down the road with no dash panel
Glad to see real webmasters responding who are trying to help...sorry if I over looked some ones sound advice its hard to read every single post when you are target practice for ass hats and trolls who rapid fire away.
Wisdom is calling something by its proper name and to call this INACCURATE stats problem just an error would be misrepresenting the focus of the issue.
It is a critical error and the ccbill reps seem to agree that what our reports are showing are troubling...now is anyone going to call the ccbill reps paranoid crazy or retarded? I think they deserve more respect than that