|
Missing Sale?
Here's the scenario, has anyone encountered this before?
- Sales $X comes into NiftyStats for a CCBill sponsor
- 1 hour later on another machine checked CCBill direct, but sale not showing
- Went back to NiftyStats machine, now there's a -$X for the exact same amount
- Expected to see refunds or charge back, but no sign that the sale was ever there
- CCBill investigate, but no sign in my stats or the in stats of the sponsor that the sale ever happened
Any thoughts on this? Has it happened to you before?
|