Originally Posted by Dusan

I've been using WebAir for almost 10 years, my conclusion on whats going on right this moment with my server upgrade:

I was planning to change my current hosting plan from virtual that I had for almost 10 years to *BUSINESS VPS* with all my MySql DB, IPs transferred to new server.

I sent them the email about how long they think it would take for this setup, and the costs, the response was:

Hello, We will not be able to migrate the same IP's that you are currently on, We can get you setup on new IP's. To migrate the existing setup with the additional IP's I can get you setup for $49 Monthly. Well copy all of your content over to the new server. I cannot say how long it will take we can most likely have the entire process handled within 48 hours. You will have minimal downtime because we will do a clean cutover once your new servers been tested and approved by you. Let me know if you would like to move forward with this and I will create you a customized signup link right away. Please let me know if there is anything else that I can assist you with. Thanks



So i decided to do it. This was sent on 16th of Jan., today is 2nd Feb. .. 48 hours my ass, it's going on for almost 3 weeks now and whats even worse, all of my sites are not working properly for almost 4 days, don't wanna even think about how this will effect my SERP, when and if they even start working.

For last 4 days I'm trying to contact the tech guy that was assigned to me. He doesn't even respond to my emails anymore, I submitted a support ticket yesterday, I got a response but no real solutions. I updated the ticket 2 times and no response what so ever. I really don't know what to think and do from this point on.