Quote:
Originally Posted by Babaganoosh
Frankly, you're wanting a full migration and you're only moving to a $50 VPS. You wouldn't be a priority for any host. How about you move your own content and not expect a host to bend over backwards for you especially if you're only paying $50/mo.
Granted, they should have done what they said they would do but understand that they have much bigger customers to take care of first. They probably had a choice to make. Either piss off a small fry or piss off someone worth thousands per month. From a business perspective, that's a pretty easy choice.
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This is the dumbest shit of all time. Go to any decent host and they will treat you right no matter what kind of account you have. Any person that owns a business should be greatful for every single customer they have. You just happen to be a product of the adult environment where second rate is something that is tolerable. This does not happen in mainstream real world...If you dont want VPS customers, dont sell VPS. It is as simple as that.
People make these dumb statements in every thread. 'Oh you are on shared, upgrade for support'. You all sound like a bunch of morons. If you at any given time in your life in the hosting business, You would know that most hosts start off just selling shared hosting, then work there way up to selling VPS, then dedicated etc.
I worked for a hosting company that started in the early to mid 90's out of someones garage with 2 servers and a t1 line. All they sold was shared hosting on the 2 servers. Sooner or later they bought 4, then got an office, then got 10 server and bought a small data center. They sooner or later moved into a 10k sq ft data center and got bought out by XO for $55 Million.
It is truly a shame that a lot of people on this board have this outlook and are OK with it. I can give you atleast 3-5 mainstream hosts that will do the same for you.
Do you think at Rackspace the service on smaller accounts is different on bigger accounts? Yes large accounts might PAY for extra support/managed services and smaller ones dont. But if you have 10 servers or a 10 dollar account, and neither pays extra for managed support. The service will be the same...
If this is the experience you are getting, and you are ok with it. I recommend you change hosts ASAP. Because there are hosts out there that will give you good support on $4 a month accounts.