Quote:
Originally Posted by john FVC
We have had an absolute nightmare with them. I think they have outsourced their ticket support. The amount of stuff we have broken after repeated requests is incredible. They really do feel like a sinking ship now.
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I bought a site last year that was hosted on a $40 a month Webair virtual account, and since I have so many boxes and virtual accounts at various places I decided to keep the account. The amount of issues I had in a month was absolutely mind blowing, and every time I would put in a support ticket it was a MINIMUM of 3 hours for each reply. I finally couldn't take it anymore and moved the site and closed the account...