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We had ip security set on our account and were having big issues with a mailer script when they moved us to a new server. I wake up to a flood of mails one morning saying we had malware on our site. Turned out webair had disabled the ip security to try and get the mailer sorted by getting the script maker to look at it.
That incident cost us dearly as we got delisted from Google ... lost a ton of traffic and revenue and even now a few months down the line, Goggle is showing us no love.
They never did get that script to work which worked perfectly well on the previous server.
On our paysite we have had multiple instances of members locked out the site... again webairs fault.
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