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I have been using a Printing company that I love, but this last time was very bad customer service.
I sent in the order on 12-28-2012
I received the cards on 1-30-2013
First I was told the PSD's did not upload.
Then quality control found "spots" on the cards, so there were being reprinted.
When I got the cards the order was still wrong, they were done in Matte.
They were to be Glossy / coating on the front and no coating on the back.
so, I think most customer service has gone downhill for most companies
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