what I've noticed is bill.ccbill.com is soooooo slow to load at times (like now for e.g) So much so (10 secs) I thought I hadn't clicked the submit button, which of course, sent off the request again (more waiting). Maybe this is a problem where potential members just give up and close the window?
In any case, implementing some javascript to disactivate the submit button onClick is a good idea
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(consider figuring out the email as test #1)
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