Quote:
Originally Posted by Jaeger
all im asking for is good customer service ffs...
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I was under the impression that the reason you posted this thread, and the basis of your complaint was
1) The Paxum Mastercard annual fee, and
2) Our requirement for a picture of you holding your picture ID next to your face (for EFT verification, an additional service).
You haven't said anything about poor customer service in this thread, in fact, you have thanked me multiple times for my responses to your questions. Presumably you consider that to be good customer service...
To recap, in relation to your specified complaints:
The Paxum Mastercard annual fee is $44.95. The Paxum Mastercard is also OPTIONAL.
The picture requirement is only necessary if you select to receive payments via EFT. This requirement is for account security and anti-fraud purposes. Once again, EFT is an OPTIONAL additional service, so no-one is required to do this unless they wish to use that feature.
Thanks