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There's something wrong with your model, bro. I get a tone every time a sale is made, too. I also look at my stats to confirm everything. I don't go doing cartwheels every time I hear it. And I certainly don't go complaining to processors when I hear it, and a wire isn't sent the next day. How foolish would that be? Really...
A tone means even less when your own users have the ability to generate that tone themselves.
Tell her not to be an idiot, and maybe that will solve the problem.
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