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I for one got a request for a new batch of documents after 2 or 3 years of using it without issues and having submitted DNA samples and my baptism certificate. I guess they asked for all the stuff again just in case I'm not myself anymore.
That plus some idiotic restrictions in my country made me say Paxum buh-bye, just using my good ole Paypal account for which I submitted like 10% of what Paxum asks for and only once (I had it for more than 10 years)
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