Quote:
Originally Posted by ls101
I know and fully understand the KYC system. After dealing with their Ticket Support and contacting Ruth in this situation it didn't went through. So here's the full story.
My employee sign up on Paxum he is located at PH. Now I let him sign up because we cant afford to pay $46 every Wire transfer and high percentage in Western Union each week. So he sign up and he upload his ID's, he does not have any ID other than Social Security System ID (National ID considerable) A voters ID from Commission on Election well Paxum declined the application because they need a Primary ID, but in the Primary Section when you try to upload your id's it indicates the ID Card so he put the SSS ID in primary section because it's considerable to be an ID Card and a National ID. Both ID's are declined and application is denied. Of course we amended the first decision and show the proof on the website of SSS that the ID is considerable to be a national ID. The only and last response we got is that we need to notarized the ID's. Isn't it fabulous?
So I let him transferred to Redpass and Payoneer to try it out. They have KYC rules and policies but it seems these company (Payoneer) doesn't require to notarized your documents. So we decided to stay in Payoneer this time.
The bottom-line question: Will you guys do the necessary things "notarizing it for KYC purpose"?
Disclaimer:
Providing such story in the public for the purpose to let everyone aware for future reference is not a libelous conduct. Letting everyone knows how Paxum system works and their rules and not trying to ruined their reputation nor providing false information. And for any reason that may deemed of deletion of this thread/post the admin may proceed and no need to contact me for approval.
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For RedPass:
If we have doubts about a national ID if its acceptable or not we inquire with a the relevant authorities to see if its acceptable or not on a case by case basis, for the Philippines you can send me the account email and I can review the account and see if we would be able to accept it or not.
We accept legal documents in any language where we have staff that are proficient in a language of the documents submitted we will accept them.
If you are based in EU, SEPA countries and a few other countries you can load your RedPass account using domestic deposit which is a a lot cheaper than via wire.