Quote:
Originally Posted by JulesJordan
So was wondering where our paxum account was, so we had to ask our rep (who never contacted us that there was a problem) what is going on, it appears that they would not accept our acct. (after I signed a cc authorization form) because the credit card used for funding had a diff corporation name on it, even though it had my name on it, it was rejected.....jesus, does it have to be this hard? its like buying a house....is there any alternative funding options for affiliates that you prefer?
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Hi Jules,
I've been dealing with Ezra directly about this.
Paxum is unable to accept a credit card for a business account that has a different corporation name on it from that of the verified Paxum account information. That is considered a 3rd party load, and we are not authorized for 3rd party Credit Card transactions.
At the moment we are only able to process a credit card that bears the same name as the Paxum account-holder, which in your case was the company name due to it being a business account. The information must match or it will be automatically rejected by our system when a transaction is attempted.
I'm sorry this issue has not been resolved as simply as one would have hoped at first (I will remind you that the resubmitted form was approved quickly once completed in blue ink).
If you have an alternate credit card bearing the same company name as verified in your Paxum account please give that a try instead. Alternatively, we can change your company name within your Paxum account to reflect the correct name on your credit card; all we would need in order to do that is a request through the Message Center of your Paxum account, along with a business registration scan to verify the company name.
Once your card is confirmed to your account, you will be able to use that card to fund your account any time you wish.
I hope you'll be interested in giving this another try with us, as I'm sure your webmaster affiliates would appreciate receiving their JulesJordanVideo payments via Paxum.
I'll follow-up again with Ezra today and see how you wish to proceed.
Thanks,
Ruth
