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The Duck · 03-30-2013, 05:55 AM

So my server HD's (yes, all of them) broke the other week and webair feared that all my data was lost. Being a lazy dumbass I did not have a backup plan and only old local backups. I thought that it was all gone and that I was going to have to rebuild everything but the webair guys told me to give them a few days to see what they could do even though the prognosis was quite bad.

Said and done I waited for about a week and yesterday I got the message that all my data had been saved and that I could continue my operations as usual. I did not pay a cent for the service nor did they have to do this. During the anxious days of waiting for the result they also kept a great communication going letting me know the progress and setbacks as they happened.

They basically did a full data recovery which would have cost me a great deal if I would have had to send the discs to a company specialized in that kind of thing.

Just wanted to let people know what webair goes beyond the call of duty when it comes to satisfying customers, at least in my experience.

Big thanks guys!

03-30-2013, 05:55 AM
The Duck Adult Content Provider Industry Role: Join Date: May 2005 Location: Europe Posts: 18,243	Webair, huge respect and thanks So my server HD's (yes, all of them) broke the other week and webair feared that all my data was lost. Being a lazy dumbass I did not have a backup plan and only old local backups. I thought that it was all gone and that I was going to have to rebuild everything but the webair guys told me to give them a few days to see what they could do even though the prognosis was quite bad. Said and done I waited for about a week and yesterday I got the message that all my data had been saved and that I could continue my operations as usual. I did not pay a cent for the service nor did they have to do this. During the anxious days of waiting for the result they also kept a great communication going letting me know the progress and setbacks as they happened. They basically did a full data recovery which would have cost me a great deal if I would have had to send the discs to a company specialized in that kind of thing. Just wanted to let people know what webair goes beyond the call of duty when it comes to satisfying customers, at least in my experience. Big thanks guys! __________________ Skype Horusmaia ICQ 41555245 Email [email protected]