Working in the dating field for a few years the answer is yes. Most do have fake profiles or profiles they purchased from another site. this is a must for start up companies to show activity for new members. Generally they have staff answering emails etc but once the growth happens they generally phase them out. Those who claim to have 100% real generally have purchased profiles from other companies or made arrangements to mirror the profiles or simply - are lying saying that because they do have people who answer (staff as I said before) they can get away with saying it.
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