Quote:
Originally Posted by adendreams
Update: I sent off a big email to Oren and the PussyCash fraud prevention staff explaining my side of the story and asking for payment in full.
After my conversation with Oren yesterday it is even more clear that I did absolutely nothing wrong and that the members that I sent to ImLive were 100 percent legitimate and there was not a single case of fraud among them. In fact it looks like they were possibly even denied the credits that they paid for and suspended due to no other reason that they didnt spend enough money on ImLive. Or that they didnt spend money SOON enough.
Anyway Im now waiting for the PC fraud department to return my email and let me know if Im getting paid and when. Hopefully the check will be in the mail soon and this issue will be resolved.
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So here is the case from our side;
1. Our Fraud department DID come back to you after checking your claims in the mail and re-checked your account and came to decision,as they wrote you,that your account will remain closed and the decision cant be changed.
2.After you described me yesterday your promotion method i explained you briefly that this is clear case of promotion against our terms of use and bad faith,even if your activity wasn't malicious.
It seemed to me that you perfectly understood it while chatting with me.
3.I dont understand how you write this in one of your earlier threads - "After my conversation with Oren yesterday it is even more clear that I did absolutely nothing wrong and that the members that I sent to ImLive were 100 percent legitimate and there was not a single case of fraud among them", where i explained you yesterday EXACTLY the OPPOSITE....
I also don't understand other "facts" that you determine on your threads here about your users,their legitimacy and their behavior. with these things-i really cant help even though I really wanted to help you understanding the case.
4.Moreover,after chatting with you yesterday for 30 min and explaining you in details all relevant issues , i recommended you to write another email, but the email arrived just 24 h after our chat, so meanwhile our Fraud department re-checked your case on the 3rd time and got to conclusion that nothing has changed.I left you msg with this on Skype earlier today (even before you sent your last mail with all the facts you already told me yesterday).
5.Again- Im sure you understand it now %100, and believe me or not- I would have preferred to see you satisfied rather than angry,but this was cut and clear case.
and last for @ DamianJ-
These issues dont need to be solved on GFY,as with all our other similar cases. It is sad that some think that more threads and bumps can change decisions which count on Terms of Use,facts and investigations