Quote:
Originally Posted by Oren-Pcash
So here is the case from our side;
1. Our Fraud department DID come back to you after checking your claims in the mail and re-checked your account and came to decision,as they wrote you,that your account will remain closed and the decision cant be changed.
2.After you described me yesterday your promotion method i explained you briefly that this is clear case of promotion against our terms of use and bad faith,even if your activity wasn't malicious.
It seemed to me that you perfectly understood it while chatting with me.
3.I dont understand how you write this in one of your earlier threads - "After my conversation with Oren yesterday it is even more clear that I did absolutely nothing wrong and that the members that I sent to ImLive were 100 percent legitimate and there was not a single case of fraud among them", where i explained you yesterday EXACTLY the OPPOSITE....
I also don't understand other "facts" that you determine on your threads here about your users,their legitimacy and their behavior. with these things-i really cant help even though I really wanted to help you understanding the case.
4.Moreover,after chatting with you yesterday for 30 min and explaining you in details all relevant issues , i recommended you to write another email, but the email arrived just 24 h after our chat, so meanwhile our Fraud department re-checked your case on the 3rd time and got to conclusion that nothing has changed.I left you msg with this on Skype earlier today (even before you sent your last mail with all the facts you already told me yesterday).
5.Again- Im sure you understand it now %100, and believe me or not- I would have preferred to see you satisfied rather than angry,but this was cut and clear case.
and last for @ DamianJ-
These issues dont need to be solved on GFY,as with all our other similar cases. It is sad that some think that more threads and bumps can change decisions which count on Terms of Use,facts and investigations
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1. Your fraud department DID get back to me? - They ignored me for weeks after they terminated my account - with thousands of dollars owed to me don't you think I deserved an explanation? Finally I got an email from your fraud department, this is what it consists of in it's entirety:
Please note that your affiliate account with ImLive.com was terminated due to a fraud alert in our fraud department.
Upon receiving your email your account has been re-checked and a decision was made to keep it closed.
You are hereby required not to open any further accounts with any of our services.
Sincerely,
Dassy Condon,
I.M.L. SLU.
Abuse Team
THATS IT???
Oren has referred to this email several times over Skype as if it were a commandment from the highest power. You guys seriously treat people like this as normal business practices?
2. You HAVE ABSOLUTELY NOT told me or demonstrated in ANY WAY that my promotion method violated ANY POLICY.
3. I never said I understood anything you guys have done and I didn't not agree with anything you said to me on Skype. I did NOT trick or scam or trade or coerce or do anything wrong when promoting ImLive. No kickbacks of any kind were asked for or offered to anyone. Nice try trying to trick me into saying that I agreed with your flawed and illogical reason for my termination -asking me to close the skype window after agreeing with you that I understood what I had done wrong - HUH? I did nothing wrong so why would you ask me to state that then close the skype window?
4. You chatted with me for 30 minutes and said nothing other than your hunch that I had violated a policy that was clear to me I did not violate - I was just trying to be nice by not just flat out saying "Bullshit" You have mistaken my desire to be cordial with agreeing with you that I understood the reason for my termination when in reality I have been giving NO REASON and shown NO terms and conditions that I have violated.
5. You say you told me facts and that this is a cut and clear case - nothing could be further from the truth - its 100 percent the fault of your company poor support staff and the long delay in the approval of cam girls that my joins weren't able to spend money FAST ENOUGH to satisfy some algorithm in your fraud dept software that says a join is a fraud. You claim my joins spent no money when that is demonstrably false since my members were only members for a couple weeks before you terminated their accounts - effectively burning them for the $25 join fee. Did you mean to say "Your members didn't spend money SOON ENOUGH"? Because thats the only possible conclusion.