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Old 04-10-2013, 07:13 PM  
georgeyw
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Join Date: Jul 2005
Location: Australia
Posts: 9,864
Quote:
Originally Posted by adendreams View Post
1. Your fraud department DID get back to me? - They ignored me for weeks after they terminated my account - with thousands of dollars owed to me don't you think I deserved an explanation? Finally I got an email from your fraud department, this is what it consists of in it's entirety:

Please note that your affiliate account with ImLive.com was terminated due to a fraud alert in our fraud department.

Upon receiving your email your account has been re-checked and a decision was made to keep it closed.

You are hereby required not to open any further accounts with any of our services.


Sincerely,
Dassy Condon,
I.M.L. SLU.
Abuse Team

THATS IT???

Oren has referred to this email several times over Skype as if it were a commandment from the highest power. You guys seriously treat people like this as normal business practices?

2. You HAVE ABSOLUTELY NOT told me or demonstrated in ANY WAY that my promotion method violated ANY POLICY.

3. I never said I understood anything you guys have done and I didn't not agree with anything you said to me on Skype. I did NOT trick or scam or trade or coerce or do anything wrong when promoting ImLive. No kickbacks of any kind were asked for or offered to anyone. Nice try trying to trick me into saying that I agreed with your flawed and illogical reason for my termination -asking me to close the skype window after agreeing with you that I understood what I had done wrong - HUH? I did nothing wrong so why would you ask me to state that then close the skype window?

4. You chatted with me for 30 minutes and said nothing other than your hunch that I had violated a policy that was clear to me I did not violate - I was just trying to be nice by not just flat out saying "Bullshit" You have mistaken my desire to be cordial with agreeing with you that I understood the reason for my termination when in reality I have been giving NO REASON and shown NO terms and conditions that I have violated.

5. You say you told me facts and that this is a cut and clear case - nothing could be further from the truth - its 100 percent the fault of your company poor support staff and the long delay in the approval of cam girls that my joins weren't able to spend money FAST ENOUGH to satisfy some algorithm in your fraud dept software that says a join is a fraud. You claim my joins spent no money when that is demonstrably false since my members were only members for a couple weeks before you terminated their accounts - effectively burning them for the $25 join fee. Did you mean to say "Your members didn't spend money SOON ENOUGH"? Because thats the only possible conclusion.
wow

Good luck getting this mess sorted out, never like the cut of their jib so left them alone.
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