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I used the ATM at the same store. I talked to Ruth and this is what she said:
we have had a minor glitch every now and then where when a client transfers funds from checking to mastercard they get stuck in pending for a brief period of time, usually you receive an Error message when you make the transfer and that happens though.
Which is exactly what happened. When I tried to move the money over it said insufficient funds but then it showed that it was available in the card balance. So it is apparently stuck somewhere because of a glitch?
What a headache. Hope no one else has issues with this. I am glad I hadn't transferred $2000 like I was originally going to.
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