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Old 05-10-2013, 03:58 PM  
iSpyCams
Amateur Gynecologist
 
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Join Date: May 2009
Location: Medellin
Posts: 4,436
I had a long discussion with a company like this once, they claimed to be able to intercept a good percentage of potential chargebacks by leveraging alerts they purchase from banks and issuing refunds before the pending chargeback is processed.

They wanted a significant setup fee (thousands) plus $50 per alert. It seemed very expensive to me, but doing the math it seemed like it might be worth it, so I asked them for a sample file of alerts for my descriptor and they sent me one.

And that's when I saw the catch, after going through the alerts one by one to see which of the alerts had actually become chargebacks, is where I saw the flaw in the plan.

Apparently not all alerts become chargebacks. In my case about 80% of them do not. I would have issued a literal flood of unnecessary refunds and been billed $50 per transaction for the privilege.

So the only real way to limit your chargebacks is the same as it always was, don't abuse your customers, review your transactions daily, vet your affiliates and engage and communicate with your customers at every opportunity.
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Last edited by iSpyCams; 05-10-2013 at 04:01 PM..
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