Originally Posted by shauna1978

Thanks for reading my post guys. When it comes to chargebacks, we're not a one step solution. It's not that simple. We start off by giving your customers easy, and efficient access to customer service they can trust. This way, many of them will opt to call us when they have a problem rather than getting frustrated and charging back. For the ones that do chargeback, we have a skilled competent risk management team who put the cases together and fight them on your behalf. We do also have the capability to receive alerts when a customer is about to chargeback. However, that is a small percentage of what we do, and we are able to keep your chargebacks low without it. Finally, I would never claim something that I couldn't also back up. I would love to give you some statistics and numbers to prove how we have lowered the the chargeback ratio for some of our customers. My Skype is shauna.ass, or you can email me at [email protected]