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Old 05-11-2013, 03:01 PM  
edgeprod
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Join Date: Mar 2004
Posts: 10,019
Quote:
Originally Posted by shauna1978 View Post
We are about more than just recovering chargebacks. Our number one goal is to prevent them in the first place.
You should be aware that your initial post was heavy on the "recovery" and light on the "prevention" aspect. Either way, I don't think you'll get much traction here for a few reasons:

1) What would seem to be your most appealing market -- high-volume sponsors -- either have put this in place over the past decade or don't care.

2) It's likely a daydream that sponsors would change their back-ends based on cancellation feedback, when many of them don't even do rudimentary A/B testing to fix their FRONT ends.

3) This is "been there, heard that" to a lot of people here, and trying to pitch chargeback alerts as "exciting new technology" they you're just now adding will probably set off people's bullshit detectors.

In any event, best of luck, hope some of this feedback helps.
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