Quote:
Originally Posted by zipppy
Oh I didn't think you pulled the plug but it was down for a long time. Maybe your technician needs to keep a closer eye on it. I don't know if this is related but a few hours before there was a mysql error when try to connect to the server. I thought maybe it had been cracked - which might have resulted in people losing all their work. THAT was what I meant in my original post.
I think that it would be a good idea to provide some way for users to backup their blogs (even if for a fee) in case of an even more disastrous event in the future.. It should be a big priority imo.
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You do know that it's a weekend right? and the server outage was in the middle of the night EU time (where we all are located, even though the servers are in Canada).
We have backups. Of course. The irony of all this is that this all started with a mail server not getting mail and has now spread to several servers having problems, including the database server of easyxsites. It's quite a nightmare, but we'll get it all worked out.
Thank you for your patience.