After being with the company for the past 3 years and having hundreds of transactions now the account is frozen, I uploaded a photo of the drivers license and now they refuse to unfreeze the funds and are now saying I need to do this..
Quote:
We have received the photo of your Drivers License, but as an additional security measure, we kindly ask you to take a photo of yourself holding the document.
This photograph must be of high quality; all the text found on the document must be clearly visible and your face in the overall picture must be recognizable. The Photo ID that you are holding must not be cropped and all it's real margins must be visible.
Upload this in Profile Settings >> Identity confirmation.
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I spoke on the phone with someone for 15 minutes and as usual offshore support sucks big time.. nothing they could do..I guess I would get better and faster results by mail or faxing managers or higher-ups because through email and by calling them is completely useless..
does anyone know what to do because there is no fucking way in this world i'm going to take a picture of myself holding my drivers license for a company like this.