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Old 05-27-2013, 06:59 AM  
RuthB
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Join Date: May 2005
Location: Vancouver, Canada
Posts: 7,242
Quote:
Originally Posted by LRS View Post
After being with the company for the past 3 years and having hundreds of transactions now the account is frozen, I uploaded a photo of the drivers license and now they refuse to unfreeze the funds and are now saying I need to do this..



I spoke on the phone with someone for 15 minutes and as usual offshore support sucks big time.. nothing they could do..I guess I would get better and faster results by mail or faxing managers or higher-ups because through email and by calling them is completely useless..

does anyone know what to do because there is no fucking way in this world i'm going to take a picture of myself holding my drivers license for a company like this.
Hi LRS,

Please get in touch with me and provide me your Paxum account username and any open ticket numbers so I can look into your situation for you.

My email is [email protected]

Thanks,
Ruth
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