Quote:
Originally Posted by Due
I'd love to hear more about that misunderstanding....
I'm sure there is plenty of people here that could help you out if the cards are out in the open!
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I thought about sharing all the details of this ordeal because the whole thing was fucking foul, and I mean fucked up foul, the way they lied, the way they stole, and the way they tried to come to gfy and do damage control about this *MISUNDERSTANDING*
I never in a million years thought a company with such a great reputation on gfy could set us up with a merchant account, have their techs install,set up, configure, test, and authorize us to do phone and webcam billing....then turn around 5 months later without any chargebacks,fraud,or suspicious activity....allow a repugnant decrepid,pot bellied nasal degenerate minion to steal our settlement funds, close our merchant account, and try to prevent us from ever getting a merchant account again.
Yeah we are such terrible and evil human beings for wanting to speak with our fans and customers over the telephone.
They said they never told us we could do phone and webcam with the merchant account, we said sure you did, not only did you tell us we could, you had your techs set it all up and test it out??? What the mother fucking fuck???
Needless to say they flat out stole about $400.00 bucks plus reserves and holdback, and we never seen a nickel of it!
There is no more to the story there is nothing I am leaving out that is the way it happened and that is our last involvement with a merchant account.
To add insult to injury we later found out that the so called *bank* who stole our funds was not even a bank...they were a merchant account services company masquerading as a bank that had been closed for almost 10 years!!!!!!
You cannot make this shit up!!! But yeah they would rather you believe that we violated some policy or rule and were desperados who look for trouble and are impossible to work with....
So if anyone here can help us secure a merchant account to be able to accept a variety of transactions on a daily basis! I mean we get sales every single day and this week alone had 8 denials with one of our billers!!!!
The trouble with 8 transaction denials this week is that we now know that just because a middle man reports a transaction as a decline transaction does not mean it was really declined. One needs to verify it him/herself
With your own merchant account you are not relying on the biased reporting of a 3rd party, you are the one seeing all transactions in real time as they happen.